One inbox. Read by the person who can act on it.
We handle everything outside a live chat by email: billing, refunds, account and privacy requests, business enquiries. There is no phone line and no contact form to disappear into.
Responses may occasionally take longer during busy periods or holidays.
Contact details
- support@experthelpline.com
- Reply target
- We aim to reply within three business days. Responses may occasionally take longer during busy periods or holidays.
01 What to write about
Pick the subject and we route it ourselves
02 Before you send
Three lines that save a day of back-and-forth
The email on your account
Write from it if you can. If you cannot, tell us which address it is.
When it happened
A rough date is enough for us to find the session or the payment.
What you would like done
Refund, correction, an answer. Say it plainly and we will tell you where we stand.
03 Good to know
Two things people ask first
Is there a phone number?
No. Support is email only, so every request is written down, attributable and answered by the person who can act on it.
I already have a question open
Reply in that same conversation, where your specialist sees it. Email us only if you cannot get back into it.
04 Who you are writing to
Registered business
Digital Consultancy
Expert Helpline is the trading name of Digital Consultancy.
Registered address
6E9 RC Vyas ColonyBhilwara, RajasthanPIN 311001, IndiaSupport channel
Email only. The address above is for correspondence, not walk-in visits.
Hours
Mon–Fri, 9:00–18:00 IST
Need an answer, not an inbox?
If your question is the kind a specialist should work through with you, start a chat instead. It is the fastest route to help.